Terms of Service
Effective date: November 1, 2026
These Terms of Service ("Terms") are an agreement between you and Streamify Tech, Inc., a Delaware corporation ("Pepa", "we", "us"). They apply when you visit our website or use our platform and services (the "Services"), whether as a brand or agency ("Brand") or as a content creator ("Creator").
Section 19 contains a binding arbitration agreement and class action waiver. Please read it carefully.
1. Accepting these Terms
By creating an account, placing an order, accepting a job or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you act for a company, you confirm that you have authority to bind it, and "you" means that company. You must be at least 18 years old.
2. What Pepa does
Pepa helps Brands produce creator content. We research what is working in a Brand's market, propose concepts and scripts, match Creators, review submissions and deliver finished content (the "Deliverables"). We may also place products into footage using generative technology (see Section 6).
Results vary. We do not promise any level of views, sales or return on ad spend. Delivery times shown on our site are targets, measured from your approval of the direction, and depend on the scope of the order and on Creator availability.
3. Accounts and security
Keep your account information accurate and your login private. You are responsible for activity under your account. Tell us promptly at support@ourpepa.com if you suspect unauthorized access. We may verify your identity or business details before giving you access or paying you.
4. Acceptable use
You agree not to:
- break the law or infringe anyone's rights, including rights of publicity and privacy;
- create false or misleading advertising, fake reviews or undisclosed paid endorsements;
- copy another party's protected content, or impersonate any person or business;
- use Creator personal information for anything other than the relevant order, or harass any user;
- scrape, reverse engineer, overload or try to bypass the security of the Services; or
- promote categories we do not accept. These include illegal goods, weapons, tobacco and vaping, adult content and gambling. Regulated categories, such as health, financial, alcohol and children's products, need our written approval first.
5. Review and quality
We review submissions through a mix of automated checks and human review. This review checks fit against the approved direction and our content standards. It is not legal advice, and it does not guarantee that content complies with every law or platform rule.
6. Generative product placement
Where an order uses this feature, we use generative technology to place a Brand's product into footage filmed by a Creator. The following rules apply:
- Creator consent. We use it only on footage from Creators who have separately agreed to it for that job.
- Limited scope. We use it to depict the product. We do not use it to change a Creator's face, body, voice, or what they said, unless the Creator gives separate written consent.
- Accurate depiction. The Brand must supply accurate product images and information. The result must not misrepresent the product's size, appearance, features or performance.
- No false experience claims. Content must not state or imply that a Creator personally used a product unless the Creator actually did. Orders that need first-hand opinions, testimonials or demonstrations of results require a real product.
- Labels. We or the Brand will apply any label or disclosure required by law or by the platform where the content appears.
7. Intellectual property
We own the Services, including our software, models, research reports, designs and brand. We grant you a limited, revocable, non-transferable right to use the Services under these Terms. If you send us feedback, we may use it without obligation to you. Each party keeps ownership of its pre-existing materials.
8. Confidentiality
Each party will protect the other's non-public information, including unreleased products, briefs, pricing and performance data. Each party will use it only to perform under these Terms. This does not apply to information that is public, independently developed or lawfully received from someone else, or that must be disclosed by law.
9. Copyright complaints
If you believe that content on the Services infringes your copyright, email legal@ourpepa.com with: the work concerned, where the material appears, your contact details, a good-faith statement that the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act, and your signature. We may terminate repeat infringers.
10. Third-party services
The Services may connect to social platforms, ad platforms and payment providers. Their own terms apply, and we are not responsible for them. We may lose access to a third-party feature if the provider changes or ends it.
Part B. Terms for Brands
11. Orders and approval
An order sets out its scope, Deliverables, price and usage rights. Before production, we present the concept, script and tone for your approval. Production starts after you approve. Once you have approved a direction, changing it may be treated as a new order.
You will review each Deliverable within 5 business days. You may request revisions that bring it in line with the approved direction, as described in our Refund & Cancellation Policy. A Deliverable is accepted when you approve it, or when the review period ends without a response.
12. Fees and payment
You pay the per-post or per-order price shown when you order, plus applicable taxes. There is no subscription. You can pay when you place an order or add funds to your Pepa wallet in advance. Wallet funds for a post are released to the Creator only after you accept the Deliverable. Our payment providers process payments and we do not store full card numbers. Refunds are governed by the Refund & Cancellation Policy.
13. Your responsibilities
- Your materials. You confirm you have the rights to the products, images, logos and information you provide, and you license them to us and the assigned Creators for the order.
- Your claims. You are responsible for the accuracy and substantiation of the claims made about your product, including any regulated claims.
- Disclosures. You must keep required sponsorship disclosures in place whenever you repost, edit or advertise the content.
- Samples. If you choose to ship samples, you handle the cost and delivery, and the products must be safe and lawful.
14. Content usage rights
Once you have paid in full, you receive a worldwide, non-exclusive license to use the accepted Deliverables on the channels and for the period stated in the order. The default is organic social use on your own channels for 12 months. Paid advertising, whitelisting or Spark Ads, and longer terms apply only when they are included in the order.
You may make routine edits, such as trims, captions and format changes. You may not use the Deliverables, or a Creator's likeness or voice, to train AI models or to create synthetic versions of the Creator without the Creator's separate written consent. You may not imply that a Creator endorses anything other than the product in the order.
You allow us to show Deliverables and your name and logo in our marketing, unless you opt out in writing at legal@ourpepa.com.
15. Working with Creators through Pepa
During an order and for 12 months after it, you agree not to bypass Pepa by commissioning Creators you met through the Services for similar work outside the platform, unless you already worked with them or we agree in writing.
Part C. Terms for Creators
16. Jobs and independent status
You are an independent contractor. Nothing here makes you our or a Brand's employee, agent or partner. You choose which jobs to accept, and you control how you work within the approved direction. You are responsible for your own equipment and expenses, unless the job says otherwise.
17. Your content and rights granted
You keep ownership of your content, subject to the rights you grant here. When you accept a job, you grant Pepa a worldwide license, which we may sublicense to the Brand, to use, edit, reproduce and publish the Deliverables and your name, image, voice and social handle as they appear in them. This license covers the channels and period stated in the job. You also allow Pepa to show them in our own marketing and portfolio unless the job says otherwise.
Generative product placement applies only if you agree to it for that job. We will not use your likeness or voice to create synthetic performances without your separate written consent.
You confirm that your content is original, that you have obtained permission from anyone else in it, and that it does not include unlicensed music or third-party material.
18. Honest content, disclosure and payment
- Be truthful. Say only what you honestly believe, and describe only experiences you have actually had. Do not make claims outside the approved script.
- Disclose. When you post sponsored content on your own channels, use a clear disclosure, such as the platform's paid partnership label and #ad, as the job instructs.
- Keep it live. Keep posted content up for the period stated in the job. Do not buy fake views or engagement.
- Payment. We pay the fee stated in the job through our payout provider within 30 days after the Deliverable is accepted. If a Deliverable does not meet the job requirements and is not fixed after revision, we may reduce or withhold the fee.
- Taxes. You are responsible for your own taxes and for providing any required tax forms, such as a W-9 or W-8.
Part D. General terms
19. Disputes, arbitration and class action waiver
Please first email legal@ourpepa.com and give us 30 days to try to resolve the dispute informally. If that does not resolve it, any dispute arising from these Terms or the Services will be decided by binding individual arbitration administered by the American Arbitration Association in Wilmington, Delaware, or remotely where its rules allow. Either party may instead bring an eligible individual claim in small claims court, or seek court relief for intellectual property misuse.
You and Pepa each waive the right to a jury trial and to take part in a class or representative action. You may opt out of arbitration by emailing us within 30 days of first accepting these Terms.
20. Disclaimers
To the extent permitted by law, the Services and Deliverables are provided "as is" and "as available". We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or that content will achieve any particular result.
21. Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or goodwill. Each party's total liability relating to these Terms is limited to the greater of the amounts paid or payable to or by you under these Terms in the 12 months before the claim, or US$100. These limits do not apply to fraud, willful misconduct, payment obligations, or anything else that cannot be limited by law.
22. Indemnification
You will defend and indemnify Pepa against third-party claims arising from your breach of these Terms or your materials. For Brands, this includes your product, product claims and use of content outside the licensed scope. For Creators, this includes the originality of your content and the truthfulness of your statements.
23. Suspension and termination
You may stop using the Services at any time. We may suspend or end your access if you breach these Terms, create risk or legal exposure for us or other users, or if we stop offering the Services. Accrued payment obligations, licenses already paid for, and sections meant to survive will continue after termination.
24. Governing law and general terms
The laws of the State of Delaware govern these Terms, apart from conflict-of-law rules and subject to the Federal Arbitration Act. We may change these Terms, and will post the update and give notice of material changes. Continued use after the effective date means you accept the update. These Terms and any order are the entire agreement between us on their subject. If the two conflict, the order prevails. You may not assign these Terms without our consent. If a provision is unenforceable, the rest remains in effect.
25. Contact
Legal questions: legal@ourpepa.com. Everything else: support@ourpepa.com.
